Shipping & Returns

Shipping & Delivery

Software CD Key Delivery:

When you purchase Windows product key,Office product key Or other Software products Key(If you need download link for free,plz make a notice) in Our Store,We Will be sent Via E-Mail to your registered E-mail or paypal E-mail address, Please allow within 0-8 hours for your order to be processed, If you have other special requests,Please fill order Comments.
If your order included the download link option.Our store will be emailed both the products Key and download link to your registered E-mail or paypal E-mail address.

COA/CD software packages Delivery:

We use the UPS/DHL/TNT to provide efficient and timely shipping on all our COA/CD software packages. Delivery usually takes 5 to 12 business days to your door. Please allow at least 24 hours for your CD software packages order to be processed.

Cancellations and Order Changes,Refund:

Any order cancellation or ANY ORDER CHANGES must be emailed to us or you may talk with a online live help representative as soon as possible.
If you need to cancel your CD software packages order but it has already been shipped, Please return the package after you contact us for an RMA# (return merchandise authorization).
We offer 30 day limited warranty provides for a refund or exchange of your software products key within 30 days of the invoice date. The products key can be returned or exchanged ONLY if it is invalid,We’ll give you your money back.
In order to avoid unnecessary costs on both sides please contact with us before return the item. Wish you have a happy shopping! If you have any questions please contact us.

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